Shipping policy

Shipping Policy

Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Please note that processing times may be slightly longer during holidays, promotional periods, or peak seasons.


Shipping Time — Australia

Estimated delivery time within Australia: 6–12 business days.

Delivery times are estimates only and are not guaranteed.

Shipping times may vary depending on your location, carrier operations, and unforeseen circumstances.


Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

We may occasionally offer:

  • Free shipping promotions
  • Discounted shipping offers
  • Seasonal campaigns

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Please allow up to 48 hours for tracking updates to become available.


Delays & Delivery Issues

While we work hard to ensure timely delivery, we are not liable for delays caused by:

  • shipping carriers
  • weather conditions
  • customs processing
  • incorrect shipping information
  • circumstances beyond our control

If your order is significantly delayed or appears lost, please contact our support team and we will do our best to assist you.


Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at checkout.

We are not responsible for orders shipped to incorrectly entered addresses.


Australian Consumer Law

Nothing in this Shipping Policy excludes or limits your rights under the Australian Consumer Law (ACL).


Contact Us

If you have any questions regarding shipping, please contact us:

Email: warmaroostore@gmail.com

Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (AEST)